{"id":13426,"date":"2020-09-17T11:11:27","date_gmt":"2020-09-17T09:11:27","guid":{"rendered":"https:\/\/btcnew.co.bw\/business\/?page_id=13426"},"modified":"2021-01-20T22:02:16","modified_gmt":"2021-01-20T20:02:16","slug":"micontact-centre-business","status":"publish","type":"page","link":"https:\/\/btcstaging.co.bw\/business\/micontact-centre-business\/","title":{"rendered":"MiContact Centre Business"},"content":{"rendered":"

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\r\n\t\tMiContact Centre Business\r\n\t<\/h2><\/div>\r\n\t
<\/div>[vc_column_text]Mitel\u2019s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving agents and supervisors the tools to manage today\u2019s omnichannel customer journeys.<\/span><\/p>\n

MiContact Center Business includes: real-time, historical, and customizable reporting tools; highly customizable speech-enabled Interactive Voice Response (IVR) routing; multichannel workflow routing (email, fax, chat, SMS, and social); outbound dialing and messaging; and integrations with Salesforce.com and other leading-edge Customer Relationship Management (CRM) systems.[\/vc_column_text]\r\n\t

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BENEFITS<\/span><\/a><\/div> \t \t
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\r\n\t\tAll-In-One Simplicity\r\n\t<\/span><\/span><\/div>[vc_column_text]<\/p>\n